Jim & Bob's Palatial Baseball Blog

Monday, March 31, 2008

Memo to MLB TV

When you promote your season opener from Japan as "being available on MLB TV," don't black it out. It's not like I was gonna hop on a plane that morning and make it to Tokyo to catch it live.

When you advertise your Mosaic system for premium subscribers as being "available on March 31," have it available on March 31.

Paying customers really like it when they get the services they are paying for, and don't much like it when they don't.

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